Shipments and returns
Your pack shipment
Products are shipped within 2 days of receipt of payment and are shipped on a pallet via DHL with notification and drop-off without signature. If you prefer delivery by another courier company, please open with us before ordering. Regardless of whether the solution can be applied, we will provide you with a link to issue an online decision.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.